FAQ – California Water & Fire Renovations

We offer a full range of restoration and renovation services, including:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Smoke and Soot Removal
• Reconstruction and Renovation
• Content Cleaning and Pack-out Services

If you need specific services or have unique needs, contact us for a consultation.

f your property has been affected by water, fire, or mold, it's essential to act quickly. Signs that you might need professional restoration include:

• Water Damage: Standing water, leaks, or water stains on walls and ceilings.
• Fire Damage: Charring, smoke odors, and soot marks on walls, floors, and furniture.
• Mold Issues: Musty odors, visible mold growth, or excessive moisture in areas like basements or bathrooms.
• Crime Scene Clean-Up: Blood and Biohazard Removal, Trauma Scene Cleaning, Homicide and Suicide Clean-Up, Unattended death Clean and Odor Control and Decontamination.

If you're unsure, we offer free property assessments to evaluate the damage and recommend the best course of action.

We proudly serve a wide range of areas in California. From homes to businesses, we cover various cities and neighborhoods, providing high-quality restoration services. To check if we serve your area, please contact us or check the service area section on our website.

Yes, we work directly with all major insurance companies to ensure your restoration process goes as smoothly as possible. We handle all the paperwork, assist with the claims process, and work directly with your insurance adjuster to make sure your property is properly restored.

At California Water & Fire Renovations, we understand that emergencies need to be addressed immediately. That's why we offer 24/7 emergency services. Once you contact us, we will send a certified technician to your property to assess the damage and begin the restoration process as soon as possible.

Yes, all of our technicians are highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). They have the expertise and the latest equipment to handle any type of restoration, ensuring quality results.

The time required for restoration depends on the extent of the damage. Minor water or fire damage might take a few days to fix, while more extensive damage can take several weeks. After assessing the situation, we will provide you with a detailed timeline so you know what to expect.

Yes! We offer both residential and commercial restoration services. Whether it’s a small apartment or a large office building, our team is equipped to handle any size project. Our services are customizable to meet the unique needs of both homeowners and businesses.

If you have water damage, here are some quick steps you can take while waiting for our team to arrive:

• Turn off the water source (if possible) to stop further damage.
• Avoid electrical hazards. Don’t touch electrical outlets or appliances near water.
• Try to remove valuable items from the affected area, if it’s safe to do so.
• Ventilate the area by opening windows (if it’s safe) to help reduce humidity.

Yes, we offer comprehensive mold remediation services. Our team uses advanced techniques to safely remove mold and prevent it from returning. If you notice a musty smell or visible mold growth, contact us immediately for an inspection.

Yes! We offer content cleaning and pack-out services to restore your personal belongings. This includes:

• Cleaning and deodorizing furniture, textiles, and other contents.
• Packing out items for safe storage during the renovation.
• Returning items to your property once the restoration is complete.

The cost of restoration services can vary depending on the extent of the damage, the type of restoration needed, and the size of the property. We offer free consultations and can provide a detailed, no-obligation estimate based on the damage we assess.

Here are some guidelines based on the type of damage:

• For water damage: If possible, stop the source of water (turn off the main valve), avoid electrical hazards, and remove valuable items from the affected area.
• For fire damage: If it's safe, exit the property and avoid touching surfaces covered in soot or smoke.
• For mold damage: Avoid disturbing the mold and restrict airflow in the area to prevent it from spreading.

Yes, we stand behind our work. At California Water & Fire Renovations, we are committed to delivering quality restoration and renovation services. If you're not satisfied with the results, we will work with you to address any concerns and ensure you're completely happy with the outcome.

Getting started is easy! You can:

• Call us directly at 650 642 7300
• Email us at info@californiawaterandfire.com
• Fill out our contact form online to schedule a free consultation.

Our friendly team will guide you through the next steps and provide the assistance you need.